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Example framework

Example Agent Governance Framework

The example framework below illustrates how organizations might structure oversight for AI agents. It is a concept, not an official standard or certification program.

01

Six governance pillars

PillarWhat it covers
IdentityEvery agent has a clear owner, purpose, and scope. Anonymous or undocumented agents are not in scope for production use.
PermissionsAgents only access tools, systems, and data required for their stated role. Permissions are reviewed on cadence, not granted indefinitely.
Human approvalSensitive or high-impact actions require explicit review or confirmation. Thresholds are documented, not improvised at runtime.
LoggingAgent activity is recorded in a usable audit trail — prompts, tool calls, outputs, and outcomes — durable enough for review.
EvaluationAgents are tested for reliability, safety, and policy compliance before deployment and on an ongoing schedule.
EscalationFailures, uncertainty, and policy conflicts route to a human owner. The agent does not silently absorb the problem.

The six pillars are illustrative. Real implementations might split or combine them based on sector, risk tier, and existing controls.

02

How the pillars combine

  1. Each agent is mapped to all six pillars, with a documented owner, scope, and risk tier.
  2. Controls are evidenced, not assumed. A pillar counts as in place only when there is a real artifact — a policy, a permission boundary, a log query, an approval rule.
  3. Higher-risk agents require stronger controls. The same level of permission scope or approval may be sufficient for a low-risk agent and inadequate for a high-impact one.
  4. Gaps are tracked as remediation items, with named owners and target dates. A pillar with a known gap is treated differently from one with no review at all.
  5. The framework is reapplied on a cadence, not treated as a one-time onboarding checklist.
03

Maturity levels

Lvl 1

Experimental

Agents are in pilot use with limited scope. Owners may be implicit, controls are informal.

Lvl 2

Documented

Agents have stated purposes, named owners, and basic permission boundaries.

Lvl 3

Monitored

Agent activity is logged and reviewed. Approval rules exist for sensitive actions.

Lvl 4

Governed

Formal controls and escalation paths are in place. Evaluation runs on a documented schedule.

Lvl 5

Audited

Agents are continuously evaluated under organizational standards, with independent review.

04

Example use cases

Customer support agents handling tickets, drafts, and routing
Internal operations agents running scheduled workflows and back-office tasks
Sales & outreach agents drafting messages and managing follow-up
Data analysis agents querying warehouses and producing summaries
Code generation agents writing, reviewing, or modifying source code
Procurement agents evaluating vendors, contracts, and renewal data
Disclaimer. This site presents a concept framework only. It is not legal advice, regulatory guidance, a certification body, an official authority, or a published standard. No live certification, ranking, or rating is issued from this domain.
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The domain and the source for this concept site are available as a clean transfer. The framework above is illustrative — the next owner is free to redefine pillars, maturity levels, or scoring under their own brand.

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